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Our templateschevron_rightFollow-up interview

Follow-up interview

Between 20 min and 40 min
To be done 4 times a year
#20 minutes #Efficient

Goal

To do a regular follow-up of the employee's actions and motivate him/her in the short-term.

Description

What is the primary source of conflict between a manager and his/her employee ? The lack of follow-up !
Trust is built over time, not claimed. Whether you are the manager or managed, you have a regular and planned access to a communication space which allows you to listen, help, adjust, motivate and delegate. It creates and maintains trust.
It is also about safety for the company, it prevents the gaps between expectation and reality from increasing when it comes to results.
This ritualized act will allow you to enjoy the follow-up of your projects and the management of your teams.

The keys to a successful interview

Manager
- I respect the frequency of interviews
- I invite my employee a week in advance
- I prepare myself in writing
- I respect the chronology of questions
- I complete the action plan
- I update his personal data
- I have the report validated by my employee

Employee
- I call my manager again in case of interview cancellation
- I prepare myself in writing
- I answer by respecting the chronology of the questions
- I make proposals for action plans
- I read the report before validating the interview

Winning attitudes during the interview

The positive attitude :

It's an open look at the interview. Consider the success of the collaboration and pass on your confidence.

The right questions :

There are no wrong answers, there are only bad questions

The active listening :

Give real attention to his answers. Leave him the floor until he has left 4 seconds of silence.

First the positive :

So that the employee finds the energy and the desire to surpass himself.

Question to delegate :

Let the employee choose his path, so as not to confine him in a role of executant : "How do you plan to take it ?"

Control to help :
Do not let gaps widen, build trust by setting regular tracking points.

Questionnaire

What has been positive about the previous period ?
  • Employee's preparation :
    What has been positive about the previous period ?
  • Manager's preparation :
    What has been positive about his/her work in the previous period ?
What have you achieved ?
  • Employee's preparation :
    What have you achieved ?
  • Manager's preparation :
    What has he/she achieved ?
What can be improved for the next period ?
  • Employee's preparation :
    What can be improved for the next period ?
  • Manager's preparation :
    What can be improved for the next period ?
What new actions will you implement ?
  • Employee's preparation :
    What new actions will you implement ?
  • Manager's preparation :
    What new actions can he/she implement ?

Conduct this interview online with your employees

Jemanage let you conduct all your interviews online
The digitization of interviews is an important step in the professionalisation of your management.
You will have access to every questionnaires